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Showroom executives are not enough knowledgeable. To much crowd and customers are not handled easily. Lack of manpower. Even no dress code to identify/differentiate between executives and customers.

Excellent experience! The Kia showroom staff was knowledgeable, professional, and not pushy. They made the process of test driving and understanding the features effortless. The showroom was clean, and the entire transaction, from inquiry to final purchase, was smooth and efficient. Highly recommend this location.

My brother and I went to West Coast Kia to buy him a new car, and while the initial booking process seemed fine, the experience went downhill immediately after. During the sale, the staff was very confident and assured us of a timely delivery, which was a key reason we chose them. However, once the booking amount was paid, it felt like we didn't matter anymore. All communication just stopped. We have tried contacting them multiple times to get an update on the car's status, but we never get a straight answer. Most of the time, our calls and messages are ignored. When we do manage to speak to someone, they are unable to provide any concrete information about whether the car will be delivered on the promised date. This complete lack of transparency is incredibly frustrating. Buying a new car should be an exciting process, but West Coast Kia has turned it into a stressful and disappointing ordeal. I would not recommend this showroom to anyone who values clear communication and reliable service.

During 2nd service of car they took full day. Just to change engine oil and clean air filter they took full day. Car washing is inclusive in 2nd free service which they just did clean with a cloth and gave back car. Service advisor called me and told that sir if you get a call for review give us 10 out of 10. I have attached proof saying rate us 10.

Our Experience with Kia Carens Purchase – Maitri & Hardik Shah We recently purchased a Kia Carens from this showroom, and we’re delighted to share our experience: 1. 🚗 Showroom Location – Convenient and easily accessible. 2. 🤝 Sales Team – Courteous and professional; everyone was helpful throughout the process. 3. 🏢 Interior Ambience – The showroom is well-designed and welcoming. 4. 🔧 Service Experience – Truly a level above; we felt well taken care of. 5. 👨‍👩‍👧‍👦 Customer Treatment – Every customer is treated like a family member, which made us feel very comfortable. 6. 🌟 Special Mention: Shaileshbhai – He is the gem of this showroom. Always smiling, extremely polite, and quick to resolve any queries. He explained every detail as if he were helping his own family buy a car. 7. 🙏 Personal Touch – What we appreciated most was how Shaileshbhai treated us like his own. His warm smile and genuine care made the entire experience memorable. We believe that when a salesperson hands over your car with a smiling face, you’ll never regret the purchase—and that’s exactly how we felt. We wholeheartedly give **5 stars** to Shaileshbhai and wish he continues to help customers with the same dedication and warmth. Thank you, Maitri & Hardik Shah**