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During Travel from Junagadh to Ahmedabad in bus root of Somnath - Baroda, on Dt 20 Dec 2025 Night, I feel very Bad experience, Bus Condition not Good, Aminitues not Provided as per Committed, Windows Curtain, Bed Sheet, Blanket are not provided, AC not working properly, and Driver Nature is Very Rude. The bus was not stopped at the stop point to be refreshed, when the driver was asked to stop, he misbehaved and gave a rude reply.

I traveled today with Deep Travels and had an extremely bad experience. The bus service was absolutely pathetic – poorly maintained,. Even worse, the staff behavior was extremely rude and unprofessional. They were not helpful at all and behaved arrogantly when asked basic questions.

Pathetic Bus, Delays & Unreliability: Buses running hours late, making trips much longer than promised. Rude & Unprofessional Staff: Drivers and operators being abusive, ignoring requests for basic stops (like toilets), and lacking basic manners. Poor Amenities: Broken air conditioning (AC) and unclean facilities. Stranded Passengers: Buses breaking down on highways, with operators abandoning passengers without alternative transport or refunds. Deceptive Practices: Charging high prices for a "premium" service but delivering very poor quality, then refusing refunds. Hygiene & Safety: Unhygienic conditions, long queues for basic needs, and safety issues.

Very pathetic service.AC is not working.Bus driver stopped the bus for AC gas charging in between the travel but after that also AC is not working properly. No slider for sleeper cabin.Curtains are very dirty. Blankets pillows provided in bus are very dirty. No shoe rack, water bottle rack in sleeper cabin.No space for luggage below the sleeper cabin.All staff behaviour is very rude.

Title: Very Bad Experience – Unsafe and Irresponsible Service Review: I had booked a bus ticket from Ahmedabad to Gadu. During the journey, the bus broke down near Junagadh. The driver behaved very rudely and irresponsibly. I was traveling alone as a lady passenger, and instead of helping, they left me there without proper information or support. This situation was very unsafe and stressful for me. I had already paid for my ticket, but the staff showed no concern for passenger safety or comfort. I tried contacting the office, but they did not respond. This kind of unprofessional behavior is completely unacceptable. I request the company to take strict action against the staff and improve passenger safety and communication during such incidents.