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I visited the IOC Road SBI branch to open a savings account and met Mr. Pratik, who consulted with the service manager (a lady). I was told that I could only open an account if I deposited ₹3,000, out of which ₹1,500 would be deducted for an ATM card, cheque book, passbook, debit card, mobile banking, internet banking, and a ₹20 lakh general insurance policy. When I questioned this, they claimed that a zero-balance account would not provide any of these services—not even a passbook. However, after verifying with other sources and confronting them further, they eventually opened my zero-balance account with all the services at zero cost. This clearly shows they were misleading customers to meet their targets. Such practices are unacceptable, especially in a trusted nationalized bank. Elderly individuals or those unfamiliar with banking procedures could easily fall for this trap. Highly disappointing and unethical!

Nice staff, public not park their vehicle properly

Third class service not educated Staff here and selfish & very bad behaviour

Subject: Unpleasant Experience at SBI IOC Road Branch I visited the SBI IOC Road Branch for the first time to deposit cash. Unfortunately, the experience was extremely disappointing and unprofessional. I had brought a bundle of notes of mixed denominations for deposit. However, the cashier informed me—quite rudely and in a raised voice—that the note count did not match what was mentioned on the deposit slip. According to their machine, there were only 91 notes instead of the 100 I had counted manually. This raised serious concerns about the accuracy and reliability of their cash counting machine. Instead of resolving the issue amicably, the staff chose to shift the blame onto me without offering any logical explanation or rechecking the machine. Such behavior raises serious doubts about the transparency and professionalism of the branch's operations. Customers expect basic courtesy, proper functioning of essential equipment like money counting machines, and clear communication from staff when discrepancies arise. Conclusion: Based on my experience, I would advise prospective customers to carefully consider alternatives before opening an account at this branch. It's crucial to entrust your money to institutions that prioritize customer service, accountability, and transparency.

I don’t have an option for 0 star but I would give that. Worst bank ever, no sense of working and ownership to complete work for customers. Old and pathetic style of work, never ever open any account in SBI later in future you will regret it.