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I had a very disappointing experience with Himgiri Hyundai Palam Vihar. I waited 27 days for a simple replacement of my Hyundai Venue’s rear left chrome door handle, but the service center failed to get a new door handle and resolve the issue despite multiple follow-ups and visits. The denter, CRM Ruchi, Service Advisor Rakesh, and Jyothi (who kept calling for feedback) all gave assurances but no resolution. I was even called once to the service center only to be told the wrong part (right side handle instead of left) had been ordered. Even after escalating to the Senior GM, there was no support. Ultimately, I had to approach another Hyundai service center to finally get the part replaced. Very poor customer service and lack of accountability at Himgiri Hyundai Palam Vihar.

Pathetic repairing of my vehicle. They seriously don’t know what precautions need to take before painting the vehicle and no inspection was done after denting and panting. My vehicle was sent two time for paint after complaining and they didn’t even fixed it properly. Guys please dont take your vehicle there rather take it to local shop.

Awesome service, GM Mr. Bijender sir's behaviour is very nice. He is a very Kind and generous person. Quality work happened here with full satisfaction.

My Name is Lalit Chauhan (Alcazar-HR26EW4584) I purchased a Hyundai Alcazar from Himgiri Hyundai, and it has been a nightmare ownership experience from the very first year. My car is now 3 years and 4 months old, and most of its life has been spent at their Palam Vihar workshop rather than with me. The vehicle has been taken in for repairs more than 20 times, yet the same problems keep coming back. Instead of fixing existing issues, every visit seems to introduce a new problem. The car now makes excessive noise, worse than heavy construction machinery. Even more alarming, the brakes failed while the car was running, and the vehicle once broke down on the highway, putting my life and my family’s safety at risk. I paid around ₹21 lakh for this car, and today its engine condition has been completely ruined by repeated and improper repairs. The car has only run 95,000 km, which is not high for such a vehicle. Currently, my car has been lying at their workshop for over a week, and they have given me an estimate of ₹2,70,000, which I do not trust at all. If they could not fix a nearly new car, I have zero confidence in their ability to repair it now. This has been one of the worst service experiences of my life. No accountability, no permanent solutions, and no concern for customer safety. If there were an option for negative ratings, I would give -1000. I strongly advise people to read the reviews carefully and think twice before buying or servicing a vehicle here.

The staff here isn't up to the task. Especially those in the service advisor and manager positions, they just lie. My car's trunk glass and door trim were due for repair, and I was told the estimated delivery date was 11/26/25, but no parts have arrived yet. Nor has any part of my car been repaired. Specially Sec 34 Gurgaon Himgiri Hyundai Workshop I would say it's best not to come here for services or any other work. It's better to go to Palam Vihar. Good work is done there.