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Worst service. They do all sorts of malpractices. They even close the booking as delivered without delivering the cylinder. We have to fight with them each time to get the cylinder delivered. Earlier we we using the services of Adyar Gas Agency which was giving perfect service for more than 8 years. We had to shift to this agency as Adyar Gas Agency shifted to new location and not covering our area.

Worst refil service, no prior intimation, will be spammed with invoice returned message even though delivery attempt is not made, no proper point of contact, they will neither pic phones or will redirect to different person who will not give proper information about the delivery. Be it normal delivery, online payment or preferred delivery you have to run back and forth to get your refil delivered.

I'm fed up with my new connection as they didn't stood up with the commitment. Almost four days took leave from my office for a new connection set up due to their negligence. I would like to share this also, at the time of billing they said no more extra cost other than Rs.6990/- for Regulator, Hose, Cylinder tray, LPG GAS STOVE, & 1 CYLINDER, but in reality the delivery man(Rs.50/-) Fitting assistant cost more and more. Which makes feels uncomfortable. No proper response from Agency desk. I would say pls prefer other distributor for Better services.

My mother booked Gas on 06 jan 2026. Booking was accepted and after more than 10 days..the refill booking got cancelled with a cancellation message without any reason. She booked again on 22 jan. On 26th got a message that the consumer was not available for delivery so refilled is returned. When we escalated my mother got call from cooking gas agency that finger print verification is not so no refill is given. Can someone clarify if finger print verification is not done will online booking will be accepted with payment link and will they try delivering to address?...... This has to be raised in public forum... and IOCL.. does any of cooking gas agency people has this issue of not getting gas for fingerprint verification? How all of a sudden gas refill issue without stating correct the reason ?

Their front office team is very good, they complete the paper work very swiftly though we go there only in the begining. The delivery section is pathetic. I have booked the refill cylinder on 10th Feb 2026 but till today the 19th Feb 2026 cylinder is not delivered. Am not even able to reach them over phone. Hope Indane interfers takes suitable corrective steps to improve the services.