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I am using this branch service since 1986 never Felt so comfortable as now tremendous change. Head's of. And hope more improvement. Such monitoring customers Timings. That when he arrived and left and for what job he came. How much he spent. Thanks

very bad service. It is the worst bank. i can't imagine this is the main branch of union bank because of its servises. less staff and lazy also. passbook entry machine is not working from several months and there is no other option manually.

Union Bank has been disappointing in terms of customer service, especially for elderly customers. There seems to be no support or assistance for older individuals who may struggle with tasks such as filling out forms or understanding processes. The staff appears indifferent, often showing no interest in providing personalized help. It feels like employees are simply there to pass time and complete their working hours, with no real effort to assist or make banking convenient for those who genuinely need help. Such behavior creates a frustrating and unwelcoming experience for customers, particularly senior citizens. This lack of empathy and poor attitude seriously undermines trust and satisfaction. Union Bank needs to address these issues and prioritize providing better, customer-focused service.

Such a bad experience. Cannot imagine banks still operate like this!! Extremely disappointed with the staff. Nobody wants to help you in anyway. Unprofessional people. Do not waste your time coming here and getting your issues resolved.

Very poor service very dissatisfaction cheque deposit 01/12/25 today 04/12/25 stll not cleared because bank employee not process