I am reporting a serious lack of care at your hospital on Sunday, Despite the urgency, I was refused necessary medical tests because "staff is off on Sunday." Furthermore, the on-duty staff were unhelpful, and security personnel were found sleeping. A hospital must provide 24/7 urgent care and safety. I request an immediate investigation into these lapses.
Doctors and staff roam in the ICU without masks and with the shoes. There is no word of hygiene in complete hospital. They're are only to make money, even by giving the wrong treatment. Never ever visit this hospital if you care for you loved ones.
I am impressed with their emergency care they all are very attentive and professional in our work, infra is good but their doctors team is skilled full and good knowledge.
I am writing to formally raise a complaint regarding the treatment and staff behavior experienced during a recent stay in the ICU at your hospital. The patient was admitted with the expectation of receiving attentive and professional critical care. However, we were extremely disappointed with the level of treatment provided in the ICU. There appeared to be a lack of proper monitoring, delayed responses from the nursing staff when assistance was urgently needed, and insufficient communication from the medical team regarding the patient’s condition and treatment plan. In addition, the behavior of certain staff members was unprofessional and insensitive. Our concerns and questions were not addressed properly, and we felt ignored during a very stressful and critical time. Such conduct is unacceptable, especially in an ICU setting where families depend heavily on the support and guidance of hospital staff. We request that you please look into this matter seriously and conduct a thorough review of the ICU care and staff behavior during this period. We also ask to be informed about the findings and the corrective actions taken to ensure that no other patient or family has to go through a similar experience. We trusted your hospital with a life, and this experience has caused us deep distress. We hope the hospital administration will take immediate and appropriate action.
I visited this facility on the recommendation of Dr. Sharad Maheshwari for an X-ray and CBC test. Given that I live 40 km away, I explicitly confirmed with the staff before payment that my reports would be sent via WhatsApp. They assured me this wouldn't be an issue. However, they are now refusing to honor that agreement, insisting on a physical pickup. This lack of consistency and disregard for patient convenience is disappointing. If a hospital cannot follow through on a simple administrative promise, it raises concerns about their overall management.