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Terrible Experience – Avoid This Hotel and Especially Employee Shalu! I had the worst experience at this hotel and strongly advise others to stay away. The staff, particularly an employee named Shalu, was extremely rude and unprofessional. She committed to providing one thing and delivered something completely different. When I raised concerns, she responded with arrogance and zero accountability. The room was nothing like what was promised—poorly maintained, dirty, and lacking basic amenities. There was no sense of hospitality or customer service. It felt like they just wanted to take the money and offer the bare minimum in return. This hotel completely ruined my trip. If you're considering staying here—DON'T. The room was booked under Ankur Tourism travel agency.

I recently stayed at this hotel B Continental, and unfortunately, my experience was far from satisfactory. Here are the key issues I encountered: Location: The hotel is situated in a very congested and noisy area, on a road that is poorly maintained and dirty. This made getting in and out of the hotel an unpleasant experience. Bathroom Hygiene: The bathrooms are unhygienic, with outdated fixtures that are barely functional. Both the taps and commode are in dire need of replacement. Food and Dining: A major disappointment was the lack of an in-house restaurant, which was not disclosed during booking. Instead, food is outsourced, requiring guests to order from a menu provided in the room. However, 90% of the listed items were unavailable, and the prices for the available options were excessively high. Given these issues, I would strongly recommend avoiding this hotel and looking for better alternatives. The experience was not worth the cost, and I hope the management addresses these concerns promptly.

An extremely poor hotel with terrible food, bad service, and an unpleasant atmosphere

I was denied check-in stating that local ids were not allowed. However, in their hotel policy and property rules, the opposite was mentioned. Unprofessional response on part of the owner.

I left my charger in the car and asked my manager to send it via Porter, but they sent a different charger that doesn’t work. It turned out to be a waste of money—both the charger cost and the Porter charges.