Got the complaint registered at Sony customer care. Chasing this Sony service center for more than 7 days. No one has yet called. No one picks the call. Totally unprofessional behavior.
Very bad experience, team charged for parts although product was in extended warranty. Later on followed up for replacement, they are closing ticket again and again as per their wish without connecting with customer. Sony should select their partner carefully, it can destroy there reputation in market.
My TV was delivered almost a week ago and the service request for its installation has been assigned to this centre. Till date my tv has not been installed. They do not even pick up the phone.
Very good staff are working there, my headphone was not working than , and thay replace my headphone without any charge , and compromise with me without excuses, I really impressed and now I am comfortable to buy any sony products And specially I recommend this service centre Thank you sony 😄
Never picks up the call. It’s customer responsibility to follow-up for installation with Sony. Sony only opens and assigns the ticket rest is Customer responsibility