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Train ticket booking mess up led us to cancelling our trip. - charges 1200/- for booking normal tickets. We got return tickets booked for 200/- charges only through another agent. - He booked through wrong id and could not add-on ticket which he only had proposed instead of booking 3 tickets. - kept on blaming us back instead of accepting mistake - His only solution was for kid to travel ticketless - did not respond for days for solution/ cancellation. Avoided calls. - Even refused cancellation refund since he could not locate id and could not process. Finally agreed after fight. - It was proven later through irctc mail that id used was different and it was his mistake. - He cancelled the ticket and returned that amount but 1200/- charges we paid him didn't get discussed and he kept it. - Mistakes can happen but issue is that he avoided any responsibility or service orientation to resolve problems he himself had created.

The seat was damaged. The air conditioner in the bus was not working. The music system was not in operation.

We hired two buses from two diff operators But this bus driver use to switch off bus at every stop because of which there was no cooling , while bus from other operator kept bus on during washroom breaks also Over all very bad experience after making 100% advance payment fotos of bus shared before booking didn't match actual bus

This company provided 3rd class bus We paid for AC but there was no cooling at all music system was not working Worst !!!!! Even seats were not erect and firm For god sake DONT BOOK ANY VEHICLE FROM THIS SHITTY COMPANY

Very bad service , we dint bargain for single penny , paid 100% advance . We thought this person has office so he wud be reliable but bus condition was very poor , forget AC even seats backrest was falling . When we complained owner said bus driver is owner of the bus , bus driver dint paid any heed Please AVOID THIS COMPANY