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Guy sitting the the spares counter is such an arrogant person, came to ask for a small part, arrogantly replied “ Arrey nae hai na part kitni baar batau “ This is how they treat their customers Absolutely pathetic behaviour

The service is extremely poor, with parts often unavailable for extended periods. Additionally, the service process is not properly managed, and the staff's communication style is unprofessional, displaying a negative attitude and showing zero regard for customer value.

Service manager and attendant are friendly. Atleast they used to listen people with positive attitude. One of the service Manager Amit is really good who listen people carefully and tries to provide best solution whatever is possible.

Service of Shiva Bajaj Going bad , Recently I bought the bike N125, after 2days boday tik sound coming 1feb 2025 first service I updated the issue today is 16sept2025 still problem as usual. No changes. Employees are corporated but issue not resolved then they will not entertain you as that much.

Extremely unprofessional service. Once I submitted my vehicle for service, nobody answered my calls—not the service center, not the person who created the job card, and not even the number printed on the vehicle acknowledgement slip. I even paid in advance for spare parts, yet there was no update, no follow-up, and no response from anyone on the team. Every phone call just goes unanswered/declined. This kind of customer negligence is unacceptable. Very disappointing experience, and I would strongly advise others to be cautious.