It hasn't been 21 days since the technician arrived and the refrigerator is leaking again. Highly unprofessional. Godrej outsourcing servicing to such an organisation is their stupidity at max.
Worst and pathetic service ever. I called for panasonic TV and they repaired. But after one month again same problem occurs. They had provided 3 month warranty, but never pick the phone. I have complaint 1 april but I no one noted that. I have call to panasonic customer care number many time then Shaway electronics noted. They took 20 days to written complaint and repaired TV again. And again back light issue has come.
One of the worst service center. How brand like Panasonic gives them contract for installation. One of the most unprofessional and non buisness friendly approach. They are maligning the reputation of big brands. Even they don't deserve star if 0 is an option.
I am writing to express my dissatisfaction with the service received from your authorized dealer, Shivay Electronics. I have repeatedly attempted to contact Mr. Ravi Goutam regarding an issue with my Philips soundbar, but each time I call, he makes excuses and fails to provide any assistance. On one occasion, he even claimed that I had not informed him beforehand, which is untrue. This level of service is unacceptable and has caused me significant inconvenience. As a loyal Philips customer, I am deeply disappointed and urge you to reconsider your association with Shivay Electronics. Potential customers should be aware of the poor support provided by this retailer. I request immediate attention to my complaint and hope for a swift resolution.
Hi I am Gaurav Pal, since few days water is coming out from the split AC in my store. Which was out of warranty. So I generated online service request from Panasonic. Next day a person named Praveen comes. I tell him the problem that water is coming out from the cooling point of the AC. He checks for 2 minutes and says your gas is over. I ask him if there is any other problem. He says no sir, it is just a gas problem. Get it filled, it will be fine. He tells me that the gas costs 3500 and says I have generated a gas request. Tomorrow a person will come and fill gas in your AC. Next day another person comes and says that the condenser of your AC is bad. It will cost 7000. Now you tell me, do your service people make customers crazy? One person tells one problem and the other tells another problem. You took 590 rupees but still did not explain the problem properly How will it be if your service continues like this? Trust in your company will increase Tell your people that customers do not have free money If someone has called you for service, then investigate it properly and give proper solution to the customer