Write a Review

LG is a smart brand in itself. All LG goods are made here, this is a big warehouse in which a lot of people work together, TV fridge fans etc. are all made here

I purchased an LG TV last year. Just after the warranty period ended this month, the TV panel developed an issue. I immediately contacted the LG service center. A technician visited my home, inspected the TV, took some photos, and said they would get back to me. Unfortunately, I never received any follow-up. After multiple calls to the service center, they finally gave me the contact number of a representative named Mr. B.S. Manhas. He told me that a panel had been ordered to fix the issue, but due to a defect in the part, it had to be reordered from Noida NCR. He assured me it would take 3 days for the panel to arrive and another 5–6 days to complete the repair. However, it has now been over a month, and the issue is still unresolved. I’ve called the customer service center more than 10–15 times and spoken to several representatives. None of them gave me a proper update or resolution. I even spoke to a senior representative from the escalation team named Mr. Vikrant, who promised a callback—but once again, no one followed up. At this point, I am extremely disappointed and frustrated with LG's poor after-sales service. I sincerely hope that someone from LG management or a senior authority reads this and takes action. Based on my experience, I would not recommend LG products to anyone. If you're considering buying a TV, I strongly suggest looking at other brands like Samsung or Sony, which offer far better customer service.

Worst company .refrigerator damaged after 3 years of usage. Asking 11000 for replacement and showing 10 years warranty at time of purchase

"FRIDGE DELIVERED AFTER 23 DAYS OF PREPAID ORDER" Order # ORD-32002357841 1st AWB # 5037511641356 2nd AWB # 5037511626192 Escalation # VCP251023060646_01 Order date: 16/10/2025 Model # IN.GL-S342SDSX.ADSZEBN The order was delivered ON 08/11/2025, AFTER numerous calls, chats, and emails. WHAT A GREAT MULTINATIONAL COMPANY!

This is one of the worst delivery experiences I have ever faced. Delhivery delayed my shipment without any valid reason, provided misleading tracking updates, and offered absolutely useless customer support. No one took responsibility even after repeated follow-ups. LG Electronics choosing such an unreliable courier partner is extremely disappointing. A big brand should care about customer experience, but instead customers are left stressed, ignored, and helpless. Both companies kept passing responsibility instead of fixing the issue. There is no professionalism, no coordination, and no respect for customers’ time or money. I strongly advise people to avoid Delhivery, and LG seriously needs to change its logistics partner. This experience has completely damaged my trust.