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Very bad experience, do not spoil your vacation by staying in this hotel. Recently i booked 16 rooms in this property and the experience was so horrible. I faced large no. Of difficulties in this hotel, like- 1. They can't provide room keys on time , my guests were standing and waiting for their rooms to open. 2. They did not stand on their word of triple sharing in all the rooms. 3. Food was finished before everybody had eaten. 4. They will overcharge you by saying your guests are more in numbers than expected and water bottles too. 5. There was nobody to handle your luggage. And most important thing their behaviour was so rude, they will fight if they have to and will lie on most of the things. So take everything in writing what they have promised or they will backout on their word.

The hotel is not managed by professional staff. The staff is not well coordinated. Rooms are not ready even when you check in at 4PM. You have to wait for 30-40 minutes watching scrubber doing cleaning and leaving smell of liquid used. Hospitality is extremely poor. They take 40-50 minutes to serve to coffee. If you are doing advance booking with your specific requirement. The hotel staff is not concerned with what agreed and gives you room as per their convenience

This would be Worst hotel in Gurgaon. It doesnt deserve 1 star. If there is - star rating they would standout a - 5 its so horrible. No cleaness. WORST PART IS WHEN I WAS IN TOILET THE WATER STOPPED IN ALL TAPS, HAD TO CALL MULTIPLE TIMES TO GET WATER - THIS IS THE HORRIBLE. ROOMS AND OUTSIDE THE ROOM IN CORRIDOR SMELLY. SEE THE PIC OUtSIDE THE ROOM, ITS A DUSTBIN. WI-FI DOESNT WORK. ASKED FOR WATER AND AFTER MULTIPLE CALLS THEY PROVIDED AFTER 2 HOURS. WATER LEAKAGE IN BATROOM WHICH THEY NEVER FIXED EVEN AFTER MAKING COMPLAINT. FLOOR MAT WAS DIRTY AND DIDN'T CHANGE FOR THE WHOLE STAY EVEN AFTER MAKING THE COMPLAINT. TOILETRIES WERE PROVIDED AND NEVER PROVIDED EVEN AFTER REPETEDALY ASKING - NOT EVEN AN HAND WASH.

Had a very unpleasant stay here. As soon as we entered the bedsheet were dirty and had hair on it. Blanket were dirty, there was no water in washroom, drinking water was not provided. We kept on asking for water, they were least bothered to help us. Very poor service. I WOULD NOT recommend to anyone. Poor facilities, we had to spend the whole night without water in the washroom.

On 31st December, I booked my stay with 25% advance payment but hotel staff said they don't have any rooms. So, i called customer care for refund they raised ticket for refund but till now i didn't received any mail regarding my refund.