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Authorised Mi service center opposite bally Fire station at 2nd fl𝚘𝚘r. One plus Tv s service is also done here. 𝚂𝚝𝚊𝚏𝚏𝚜 𝚊𝚛𝚎 𝚐𝚘𝚘𝚍 𝚊𝚗𝚍 𝚠𝚎𝚕𝚕 𝚋𝚎𝚑𝚊𝚟𝚎𝚍.

It is a nice service centre of mi/ redmi situated beside G T Road at Bally Bazaar, Howrah. The staff are well behaved.

Here's a sample bad review about a Mi service center: "Extremely disappointed with the service at the Mi Service Centre. They could not delivered my Mi tab in proper time. the said it's take only 5-6 days but already 1.2 month over, still I haven't receive my product. The staff was also quite unhelpful and unprofessional. Would not recommend."

I am writing to express my dissatisfaction with the service provided for my Xiaomi 12 Pro and the unprofessional behavior of the staff at the authorized service center. I initially submitted my device on August 1st, 2024, for a green line issue on the screen. Upon receiving my device back, I discovered that the camera was not functioning correctly, producing blurry pictures. Further inspection revealed that the camera module had been damaged during the screen repair, with visible fingerprints on the lens. I subsequently re-submitted my device on August 21st, 2024. Despite my attempts to show the service center staff the damage, they initially denied any issues. After some insistence, they agreed to take the device for further inspection and provided me with a standby device. Upon rechecking, I found that not only had they failed to fix the issue, but they had also discolored the lens module. Despite showing this damage, the staff continued to deny any responsibility and displayed rude and unprofessional behavior. I have attached proof of the damage and the interactions with the service center.

I purchased a Nothing 2 Pro SIM tray from this store. The SIM tray cost only ₹55.46, but I was charged an additional ₹531 as a “service charge.” That means the service charge was almost 10 times the actual product price! What kind of service did I even receive? I had to wait 40–45 minutes at the store just to place the order. It took 5–6 days for the SIM tray to arrive. After getting a call that it was available, I went to collect it and again had to wait 30–35 minutes. So, for all the waiting, delays, and inconvenience, they charged ₹531 as a “service charge.” Very disappointing experience — customers deserve better transparency and faster service.