The sales team was rude. We had bought something from their store in Shillong. Wanted another set for it but was flatly refused as if v were asking it for free
Although this Entirely not due to purchase of this branch, but the place I bought from gets all the manufacturing done from here. So this franchise in Nagaon maybe very new or not having any GMap listing, hence I am writing here. The gold price they use has so many hidden charges that you cannot actually do anything. The metal cost they use has difference of atleast 5-7% compared to price of Kolkata's rate for gold of the day. Secondly they will use GST 3% on top of it( which is not correct as the gold they buy is from bank and that is already inclusive of GST), rest they say that offering discounts on making charge, but eventually they charge heavily for wastage and making charge is more than an competitors. The design is no doubt very good, but atleast should charge with all details mentioned as it is, not something hidden. I was thinking of buying more Jewelry, but now I am exploring other sellers, this one I bought as I needed on the same day.
Excellent Shop for Jewels/ stones and gold ornaments. Best in kolkata for valuable stones for astrological purpose. Service excellent. very Clean. Covid19 protocol maintained. car parking nearby. Tastefully decorated.
Very good renowned jwellery store with years of good wills. I have observed that they sell all certified products with decent quality. Specifically, Gemstone section is genuine and reliable
Worst experience! I wanted a gold celi necklace which was hardly of 1.5gm gold, they told that it will be of 3.5gm gold. They could have easily said that they wouldn't be able to make in less gold. However, this was not all! They made it in such a way that it broke the very day i went for the delivery of the product. A new product which was unused broke infront of the counter sales person! Now they are saying that for repair some more gold will be needed! They are just looting money. Very bad experience with this store. The worst is I don't like the bulky necklace now! Because this was supposed to be a celi necklace not sitahar or lohori!