Awesome customer service..kudos for you and your team
Delivery on time, and product quality was as mentioned in the quotation. The owner and supporting staff are very friendly and helpful. They are giving the best price and product as compared to others.
Very disappointment, I have placed order 3burner gas stove with gn trolly and placed separate 1/6 GN pan 4inch depth. Gn pan they give 2.5inch depth but they charged 4inch depth gn pan price. 3 burner L-52inch X W- 18inch X H-32 inch, unfortunately they bulid wrong dimensions 52.5inch X 25inch X 32 inch, same under the table I ask them drawer 1/1 gn pan size drawer they build bigger gn pan are not set well. They promised they send by transportation company but they send by bus so all the regulator was broken gas rage waste tray is damaged. It’s really disgusting I will suggest don’t go with this company ever they talk very sweet the person order taken he has very poor understanding, the owner keep lie to me. At the end recived stove it ma damaged.
Very poor service .once their appliances sold they won't pick up your phone ,will not respond .My pizza oven switch has been defunct for last 1 month ,after repeated what's app and massages they don't reply,1 time they received ph call and told no switch is available right now in the market but the product was delivered by them 1 yr back. Fraud company
Excellent Service. Very much customer centric. I am extremely satisfied with the product delivered to me. I have been provided with a array of products to choose from and all my requirements have been met exceeding my expectations. The staffs are very experienced and completely knows what they are dealing with. I will order again from them and will also recommend their name to anyone who is looking for commercial kitchen and refrigeration products. Kudos Team Castle Kitchens