Extremely disappointing experience. We visited the restaurant with basic expectations of good service and honesty, but unfortunately, both were missing. We had ordered Aloo Paratha, and after almost 20 minutes of waiting, a staff member came to inform us that they had “just realised” they didn’t have potatoes. Instead of taking responsibility, they asked us to replace it with Cheese Paratha. We didn’t even want it, but since we had already waited for so long, we agreed. The worst part came later. After finishing the meal, they brought us a new bill with extra charges for the paratha we never intended to order in the first place. No prior communication, no apology, and absolutely no sense of customer service. The staff was rude, unapologetic, and seemed completely unaware of how to treat customers. Overall, a poorly managed place with unprofessional behaviour. Would not recommend this restaurant to anyone who expects basic courtesy and transparent service.
Worst experience. Ordered Paneer pakoda sandwich. They serve all stale food . Plus paneer seemed stale and even artificial. We went in evening and asked for bill which he gave after asking 3 times and with the name of another staff named Divya who was not on duty. Very rude staff. Chai is average. Be careful when you eat here. Worst food and worst staff. Keep your attitude to yourself
Its a good set up though the interiors are dark throughout the day. Could do with some brightness. Tea is good qualitatively though steep at ₹125 per cup ( the classic variant) and around ₹210 appx for the pot. They ( if available) offer khakra free with the tea. Staff is courteous. A middle class joint, cheaper than the third wave or Starbucks or blue tokai. Couples, business discussions, families frequent this place. There are a plethora of choices from boba tea to coffee and a variety of beverages. Plenty of snacks too.
Visited recently and must say, your fantastic location in Mahavir Nagar is a total winner – prime spot with high footfall and easy access that draws crowds effortlessly. That said, it's high time for a full outlet upgrade to match your potential. Focus on better lighting (warmer, ambient vibes), modern design with premium aesthetics, comfy, stylish seating, elevated services (faster, more personalized), and expanded offerings like artisanal teas, gourmet bites, and insta-worthy specials. Kitchen upgrade is top priority – modern equipment for consistent quality and speed will transform operations. With these tweaks, you could easily become one of the most premium outlets in the area, turning casual visitors into loyal fans. Keep up the great brews – excited for the glow-up! ☕✨ PRO TIP for Groups : Go during off-peak (2-4 PM) to snag the best seats and attentive service before crowds hit – ideal for productive networking sessions.
Very good option to have tea ☕️ & snacks Lovely ambience Tea is really nice 👌 & refreshing 💫very rarely tea outside home 🏡 is good